Help!

I am trapped in computer-illilteracy land and I can't get out! My computer refuses to let me download pictures onto my blog. And, it also won't let me email pictures to anyone who could do a post for me. I know that all of you computer people out there may laugh at my saying that my computer won't "let" me. But, that is just the truth. So, I am stuck here behind an uncooperative computer and I've just lost my blogging spirit. I have loads of pictures to share and no way to share them. I've always been told it was nice to share. Oh well. I guess I'll just have to write about our hilarious and stimulating day-to-day activities which will include hitting our computer with a baseball bat.

Miscommunication


Kate's new favorite word is "NO!". She walks around the house saying it constantly and answers all questions with that same answer. At times, she can sound like a broken record (or, a scratched CD to be more up- to- date). So, here is a phone conversation that I was trying to have with our automated credit card menu this morning:
Automated robot voice: Are you calling about a payment, your account, purchases ....
Kate (walking through the room): NO!
Automated voice: Did I hear you correctly? Are you saying good-bye?
Me: No.
Automated voice: I'm sorry. Are you calling about a payment, your account, purchases ....
Me: Customer Service please
Automated voice: You would like to speak with someone in Customer service?
Kate: NO!
Automated voice: I'm sorry. I didn't understand you.
Me: Customer Service!
Automated voice: You would like to talk to someone in Customer Service?
Me: Yes, yes, yes!
Kate: NO!
Automated voice: Did I hear you correctly? Are you saying good-bye?
Me: No!
Automated voice: Okay, let's try something else. Please say your account number.
Me: 8345778... (Kate:NO!)
Automated voice: I'm sorry. I didn't understand that number. Please say your account number.
Me: 834 ... (Kate: NO!)
Automated voice: I'm sorry. I didn't understand that number. Let me connect you with a customer service representative.
Me: Thank you, thank you!
Kate: NO!
Real customer service person: Hi, how can I help you?
Kate: NO, NO, NO!
Real person: I'm sorry, can I help you?
Me: Forget it.